Privacy Policy

At StoryScale, accessible through our website, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our ebook publishing, book marketing, editing, proofreading, and related services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Country or location

  • Business or author information

Project Information

  • Manuscripts, book titles, and written content

  • Publishing and distribution requirements

  • Book cover and formatting preferences

  • Marketing goals and project details

Technical Information

  • IP address

  • Browser type and device information

  • Website usage and browsing activity

  • Cookies and similar tracking technologies

2. How We Use Your Information

StoryScale uses collected information to:

  • Provide ebook publishing and distribution services.

  • Assist with Amazon KDP publishing and account-related processes.

  • Deliver editing, proofreading, formatting, and cover design services.

  • Manage book marketing, advertising, and promotional campaigns.

  • Respond to inquiries and consultation requests.

  • Communicate project updates and service information.

  • Improve our website, services, and customer experience.

  • Maintain business records and comply with legal obligations.

3. Manuscript & Content Confidentiality

We understand that your manuscript and creative work are valuable intellectual property.

StoryScale treats submitted manuscripts, unpublished books, and related project materials as confidential business information. We use these materials only to provide the services requested by the client.

We do not claim ownership of your original written content. Your intellectual property remains yours unless a separate written agreement states otherwise.

We do not sell or publicly distribute your manuscripts without your permission, except where disclosure is legally required or necessary to deliver an agreed service.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share relevant information with trusted third-party service providers when necessary to deliver our services, including:

  • Publishing and distribution platforms.

  • Amazon Kindle Direct Publishing (KDP).

  • Book formatting and design service providers.

  • Marketing and advertising platforms.

  • Website hosting, analytics, and communication providers.

  • Payment processors, where applicable.

These providers may process information according to their own privacy policies and applicable agreements.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, analyze website traffic, and enhance user experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information and submitted project materials against unauthorized access, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute data security.

7. Data Retention

We retain personal information and project materials only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal requirements.

You may contact us to request the deletion of your personal information, subject to any legal or contractual obligations that require us to retain certain records.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.

  • Correct inaccurate or incomplete information.

  • Request the deletion of your personal data.

  • Object to or restrict certain data processing activities.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your information.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to external websites, including publishing platforms, marketing services, and other third-party resources.

StoryScale is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children’s Privacy

Our services are intended for individuals and businesses capable of entering into legally binding agreements. We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

StoryScale may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date. We encourage visitors to review this page periodically.